Legal/Cookie Policy

Cookie Policy.

How cXc uses cookies and similar technologies on mycxc.services, and the choices you have under the EU GDPR and ePrivacy Directive.

Last updated: 24 April 2026

1. Introduction

This Cookie Policy explains how cXc ("we", "us", "our") uses cookies and similar tracking technologies when you visit mycxc.services. It should be read alongside our Privacy Policy, which describes how we handle personal data more generally.

We rely on your consent for any cookie that is not strictly necessary for the site to function, in line with the EU General Data Protection Regulation (GDPR), the ePrivacy Directive (and its national implementations such as the UK PECR), and applicable guidance from European supervisory authorities.

2. What are cookies?

Cookies are small text files placed on your device by websites you visit. They allow a site to recognise your device and remember information about your visit — such as preferences, session state, and how you use the site. Similar technologies covered by this policy include local storage, session storage, pixels, tags, and software development kits (SDKs).

Cookies may be set by us (first-party cookies) or by third-party providers whose services are used on our site (third-party cookies). They may be stored only for the duration of your visit (session cookies) or for a longer defined period (persistent cookies).

3. Categories of cookies we use

We group cookies into the four categories set out below. Only strictly necessary cookies are set without your consent; all other categories require your prior, freely given, specific, informed, and unambiguous opt-in consent.

No consent requiredSession / short-lived

Strictly necessary cookies

Essential for the site to function — for example, remembering your cookie preferences, preserving security state, and enabling core navigation. These cookies do not track you for marketing or analytics and cannot be switched off in our systems.

Examples: Consent state, session security tokens, load-balancer routing.

Consent requiredUp to 12 months

Functional cookies

Remember choices you make to give you a more personalised experience — such as language, region, and interface preferences. If you refuse these, some features may not work as expected, but the site will still function.

Examples: Preferred language, UI state, saved form inputs.

Consent requiredUp to 13 months

Analytics cookies

Help us understand how visitors use the site so that we can improve content and performance. Data is aggregated and, where possible, pseudonymised. We do not use analytics cookies to identify individuals.

Examples: Page views, referrer data, aggregated click paths.

Consent requiredUp to 13 months

Marketing cookies

Used to measure the effectiveness of our marketing campaigns and, where you have consented, to show you relevant content on other sites. These cookies may be set by advertising partners acting as independent controllers.

Examples: Campaign attribution, retargeting identifiers, conversion pixels.

4. Third-party cookies

Where we use third-party services (for example, web analytics providers, embedded video, or marketing platforms), those providers may set their own cookies and act as independent or joint controllers for the data collected. We only enable these services after you give consent, and we limit data sharing to what is necessary to deliver the service. Each third-party provider publishes its own privacy and cookie information, which you can consult for further detail.

5. Managing your preferences

You can accept or refuse non-essential cookies when you first visit the site, and you can change your choices at any time. Withdrawing consent is as straightforward as giving it. Your choice is recorded and honoured on subsequent visits from the same device and browser.

You can also control cookies directly through your browser settings — blocking or deleting cookies already stored, and refusing new ones. Guidance is available for each major browser:

Please note that blocking strictly necessary cookies may prevent parts of the site from functioning correctly.

6. Your rights under the GDPR

Where personal data is processed through cookies, you have the following rights under the GDPR:

  • • The right to be informed about how your personal data is processed.
  • • The right of access to your personal data.
  • • The right to rectification of inaccurate data.
  • • The right to erasure ("right to be forgotten") where applicable.
  • • The right to restrict or object to processing.
  • • The right to data portability.
  • • The right to withdraw consent at any time, without affecting the lawfulness of prior processing.
  • • The right to lodge a complaint with your national data protection authority.

7. Changes to this policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for legal, regulatory, or operational reasons. The "Last updated" date at the top of this page shows when the policy was last revised. If the changes are material we will, where required, seek renewed consent.

8. Contact us

Questions about this Cookie Policy, or requests to exercise your data protection rights, can be sent to us at privacy@mycxc.services.